Privacy Policy

Paladin Telecom, LLC (“Paladin Telecom,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services, visit our websites, or interact with us in any other way.

By using our services, you consent to the practices described in this Privacy Policy.

We may collect the following categories of information:

• Name
   
• Address
   
• Email address
   
• Phone number
   
• Billing and payment information
   
• Government-issued ID (where required)
   

• IP address
   
• Device information
   
• Usage logs (e.g., call records, bandwidth usage)
   
• Cookies and analytics data
   
• Browser type and settings
   

• Customer service interactions
   
• Feedback and support inquiries
   
• Email correspondence and call recordings (where applicable)
   

We use your information to:

• Provide, operate, and maintain our telecom services
   
• Process billing and payments
   
• Respond to customer service requests
   
• Ensure network integrity and security
   
• Comply with legal and regulatory requirements
   
• Send important service updates or account-related notices
   
• Improve and develop our products and services
   

We do not sell your personal information. We may share information with:

• Service providers: Vendors who assist us with billing, support, analytics, or other functions
   
• Government or legal authorities: When required by law, court order, or regulation
   
• Affiliates and business partners: For service provisioning or if required for a business transaction (e.g., a merger or acquisition)
   
• Emergency services: In cases where we are legally required or permitted to assist
   

We retain your information only as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. Specific data retention periods may apply depending on the type of data and legal requirements.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
   
• Request corrections to your information
   
• Request deletion of your personal data
   
• Opt-out of marketing communications
   

To exercise these rights, contact us using the information provided below.

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no system is 100% secure. We encourage you to use strong passwords and take other precautions to help protect your data.

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can set your browser to refuse cookies, but some website features may not function properly.

Our services are not intended for use by children under 13. We do not knowingly collect personal information from children without parental consent.

We may update this Privacy Policy from time to time. We will post the revised policy on our website with an updated effective date. Continued use of our services after changes are posted indicates your acceptance of the updated terms.

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Paladin Telecom, LLC
Email: support@paladintelecom.com